Legal

Privacy Policy

How Digivide Limited collects, uses and protects your personal data under UK GDPR.

Last updated: 31 March 2026 — applies to citizens and legal permanent residents of the United Kingdom.

1. Who We Are

This website is operated by Digivide Limited, a company registered in England and Wales. We provide Microsoft 365 consultancy services through bizessentials.co.uk.

As the data controller, we are responsible for deciding how and why your personal data is processed. If you have any questions about this policy, please contact us at Enquiries@digivide.co.uk.

2. What Data We Collect

We only collect data that you provide directly to us. This may include:

  • Your full name
  • Your email address
  • Your phone number (optional)
  • Information about the services you are interested in
  • Your budget range and payment preferences
  • Any additional information you include in your enquiry message

We do not collect any sensitive personal data (such as health information, financial account details, or government identifiers).

3. How We Collect Your Data

We collect your personal data when you:

  • Submit an enquiry through the contact form on our website
  • Contact us directly by email

We also collect limited technical data automatically through cookies when you visit our website. Please see our Cookie Policy for full details.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your enquiry — we use your name, email and message to get back to you about the services you have asked about.
  • To provide our services — if you become a client, we use your contact details to deliver and manage the services agreed.
  • To comply with legal obligations — we may retain certain records as required by law.

We will never use your data for unsolicited marketing without your explicit consent.

5. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your data:

  • Legitimate interests — to respond to enquiries and manage client relationships.
  • Contract — to fulfil our obligations where a service agreement is in place.
  • Legal obligation — to comply with applicable laws and regulations.

6. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

  • Enquiries that do not result in a contract — up to 12 months.
  • Client records — up to 6 years following the end of our engagement, in line with standard business record-keeping requirements.

After these periods, your data will be securely deleted.

7. Who We Share Your Data With

We do not sell or rent your personal data to third parties. We may share your data with:

  • Web3Forms — our form submission service, used solely to deliver your enquiry to us. They do not store or use your data independently.
  • Legal or regulatory authorities — if required to do so by law.

All third parties we work with are required to handle your data securely and in accordance with UK GDPR.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data in transit.

While we take security seriously, no method of transmission over the internet is 100% secure. If you have concerns about data security, please contact us directly.

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of access — you can request a copy of the personal data we hold about you.
  • Right to rectification — you can ask us to correct inaccurate or incomplete data.
  • Right to erasure — you can ask us to delete your data, subject to any legal obligations we have to retain it.
  • Right to restrict processing — you can ask us to limit how we use your data in certain circumstances.
  • Right to data portability — you can request your data in a structured, machine-readable format.
  • Right to object — you can object to processing based on legitimate interests.
  • Right to withdraw consent — where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at Enquiries@digivide.co.uk. We will respond within 30 days.

10. Cookies

Our website uses cookies. For full details of what cookies we use and how to manage them, please read our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to check this page periodically to stay informed about how we protect your data.

12. How to Complain

If you are unhappy with how we have handled your personal data, please contact us first at Enquiries@digivide.co.uk and we will do our best to resolve your concern.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority:

13. Contact Us

Digivide Limited
Email: Enquiries@digivide.co.uk
Website: https://bizessentials.co.uk